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All orders are sent out in discreet packaging.
We normally dispatch items in stock within 48 hours and use Royal Mail Track 48 service with tracking and delivery conformation.
Free shipping is limited to a single shipment to the United Kingdom. International shipping charges will be calculated at the checkout.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Speak up, take action, and protect your community How do you show up for the LGBTQ+ people in your life? You've figured out pronouns, you vote, and you don't say hateful things, but you have a lot of unanswered questions and the strong feeling that you could be doing more. You're committed to educating yourself, but where to start? Author and activist Eli Sachse has created a practical guide to being a better friend, family member, partner, colleague, and community member to your trans and queer friends. With anti-queer and trans bias and oppression growing daily, it's more important than ever for allies to step up with radical empathy. Allyship is a skill that anyone can learn, and Sachse is a kind, clear teacher.
With a focus on direct and effective communication, Sachse has filled this book with real-world examples for everyday people. Learn when and how to speak up at work and online without doing more harm than good. Create more inclusive conversations and challenge misgendering and harmful jokes. Learn to see and question your own implicit biases and assumptions. Celebrate and affirm your friends. Become a better friend, manager, or parent. Volunteer, march, and create true safe spaces. Further chapters advise people working in health and mental health professionals, educators, and law enforcement in how to do better by the trans and queer people they serve. Read this for yourself, read it with your book group, give copies to everyone on the school board—because change happens in the details, one person at a time!
All items are delivered directly to your door in unbranded discreet packaging.
For UK deliveries we use Royal Mail Track 48 Hour Service. Stock availability is displayed on the product page. Items that are in stock will normally be dispatched within 1-2 working days, with the exception of bank holidays.
International delivery times may vary depending on that countries delivery service. Please allow 14 days before contacting us to chase your delivery. International orders may be subject to customs and duty charges at the recipients end.
For items displayed as Available To Backorder, these will be dispatched once they return to stock. We will keep you updated on their progress.